Contact Us
Contact Us
Thank you for visiting PERRANE.
Our Customer Care team is available to assist with product questions, orders, delivery, sizing, returns, exchanges, and other shopping-related enquiries.
Customer Care
Email: georgeyoung19814@gmail.com
How We Can Help
- Order status and tracking
- Shipping and delivery questions
- Beauty and skincare product information
- Footwear and apparel sizing
- Returns and exchanges
- Damaged, defective, or incorrect products
Support Hours
Monday – Friday: 9:00 AM – 6:00 PM
Most customer enquiries are answered within 24–48 business hours.
Existing Orders
When contacting us about an existing order, please include your order number, full name, and the email address used during checkout.
If your enquiry concerns a damaged or incorrect product, please include clear photographs of the item and packaging where possible.